Effective Date: [Insert Date]
At Pixler Ecom, we want you to be satisfied with your purchase. Please read our Return & Refund Policy below.
1. Return Policy
- Eligibility: You can return items within 7 days of delivery if they are unused, unwashed, and in their original packaging.
- Non-Returnable Items: Innerwear, socks, clearance items, and personalized products.
- Return Process:
- Contact us at support@pixlerecom.com with your order details.
- We will provide a return shipping address or arrange a pickup.
- Once we receive the returned item, we will process the refund.
2. Refund Policy
- Refund Method: Refunds are issued to the original payment method within 5-7 business days after inspection.
- Shipping Charges: Non-refundable unless the return is due to our mistake (e.g., wrong or defective item).
- Exchange: We offer replacements for defective or damaged items.
For any return or refund inquiries, contact support@pixlerecom.com.